FAQ


Browse/search for the item that you desire on our online store, click on the item that you want. Key in the quantity that you want to purchase and add to cart. Continue shopping if otherwise, you can click on “view your shopping cart” option or the icon on the top right of the page to checkout.

Login/Register your account and key in your billing information and delivery information. Select the paypal payment method, key in your payment details. Review your order and proceed with payment.

Once done, you will receive a payment confirmation email.


Click on “REGISTER” at the top left hand corner, key in the required details and click “Submit”.


As your order will be processed immediately, you will not be able to make any changes to your order once you have confirmed payment. Be reminnded that you should update your address before proceeding to checkout.

Yes, goods sold are exchangable within 3 days from the date of delivery. Please choose and buy your items with caution. We also allow returns and refunds if exchange is not possible. In this case, please send an email to info@qcosmetics.com.sg with your order details and photo attachments as proof.